o786 Privacy Policy

This Privacy Policy ("Policy") is issued by o786 ("o786", "we", "us", "our") and applies to all users of the o786 online gaming platform accessible at https://o786.app and any associated mobile applications or services (collectively, the "Platform").

o786 is Pakistan's premier online gaming and sports betting platform, serving registered users across Karachi, Lahore, Islamabad, Faisalabad, and beyond. As a platform that handles both personal data and financial transactions, we recognise the importance of data privacy and are committed to handling your information responsibly, transparently, and securely.

This Policy explains:

• What personal data o786 collects from you and about you.
• The purposes for which we collect and process that data.
• The legal basis on which we rely to process your data.
• How we store, protect, and — where necessary — share your data.
• How long we retain your data.
• Your rights in relation to your personal data and how to exercise them.

By registering an o786 Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request Account closure by contacting the o786 support team.

This Policy should be read alongside the o786 Terms & Conditions, which govern your overall use of the Platform.

o786 collects the following categories of personal data from registered users and, in certain limited cases, from visitors to the Platform who have not yet registered:

o786 does not collect or store your JazzCash PIN, EasyPaisa login credentials, internet banking passwords, or full card numbers. Payment authentication for these methods is handled entirely within the respective provider's secure interface.

o786 collects personal data through the following means:

• Direct Registration: When you create an o786 Account, you provide identity and contact data directly through the registration form.
• KYC Verification: When completing identity verification, you upload documents directly to the o786 Platform via our secure KYC module.
• Deposits & Withdrawals: When processing financial transactions, payment reference data is passed to o786 from JazzCash, EasyPaisa, or your bank to confirm and reconcile transactions.
• Platform Interaction: Technical and usage data is collected automatically as you browse and interact with the o786 Platform, via server logs, analytics tools, and cookies.
• Support Contacts: When you contact o786 support via Live Chat or email, the content of those communications is retained for quality assurance and dispute resolution purposes.
• Third-Party Sources: In limited circumstances, o786 may receive identity verification data from regulated third-party KYC verification providers to assist in confirming the accuracy of information you have provided.

o786 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your o786 Account, including processing deposits, withdrawals, bonus credits, and bet settlements.
• Identity & Age Verification: To verify that you are aged 21 or above and to confirm your identity in accordance with o786's KYC requirements and applicable anti-money laundering regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, unauthorised account access, and other prohibited conduct as defined in the o786 Terms & Conditions.
• Transaction Processing: To process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card payment providers, and to maintain accurate transaction records.
• Regulatory Compliance: To comply with applicable anti-money laundering, counter-terrorism financing, and gaming regulatory requirements, including the retention of transaction records for the periods required by law.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of the o786 support service.
• Platform Improvement: To analyse how users interact with the o786 Platform so we can improve features, fix technical issues, and enhance the overall user experience.
• Responsible Gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, enabling timely intervention and support.
• Marketing Communications: Where you have provided explicit consent, to send you promotional offers, bonus notifications, and platform news. You may withdraw consent at any time via your Account settings or by contacting support.

o786 does not use your personal data for automated individual decision-making that produces significant legal effects on you without human oversight.

o786 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations to you under the o786 Terms & Conditions — including Account management, transaction processing, and bet settlement.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering laws, KYC obligations, and gaming regulatory requirements.
• Legitimate Interests: Processing carried out for the legitimate business interests of o786, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, primarily for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

o786 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following limited and controlled circumstances:

• Payment Processors: We share transaction reference data (not your full financial credentials) with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processing partners solely to facilitate your deposits and withdrawals.
• KYC & Identity Verification Providers: Where required to verify your identity and age, we may share identity documents and personal details with regulated third-party KYC verification service providers. These providers are contractually bound to process your data solely for verification purposes.
• Fraud Prevention Services: We may share data with fraud detection and anti-money laundering service providers to identify and prevent prohibited activity on the Platform.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order, or regulatory instruction, o786 will disclose relevant personal data to the appropriate government or regulatory authority. We will notify you of any such disclosure to the extent permitted by law.
• Professional Advisers: We may share data with our legal counsel, auditors, and professional advisers where strictly necessary for the conduct of their services, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of o786's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom o786 shares personal data are required to implement appropriate technical and organisational security measures and to process the data only for the specified purposes.

o786 uses cookies and similar tracking technologies to operate the Platform efficiently and to improve your experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how users interact with the Platform — such as which pages are visited most frequently and how users navigate between sections. This data helps o786 identify and resolve technical issues and improve Platform usability.
• Functionality Cookies: Allow the Platform to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Responsible Gaming Cookies: Used to track session duration and to trigger session reminders where you have set this preference in your Account settings.

o786 does not use third-party advertising cookies or behavioural tracking cookies that build profiles for external advertising networks.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use core Platform features. For instructions on managing cookies in your specific browser, refer to the browser's help documentation.

o786 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with o786's data destruction procedures. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.

As an o786 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the o786 support team via Live Chat or email:

o786 will respond to all verified privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

To protect your privacy, o786 may need to verify your identity before fulfilling a data rights request. We will only require verification information that is proportionate and strictly necessary for this purpose.

o786 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption: All personal and financial data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2 or higher.
• Access Controls: Access to personal data within o786 systems is restricted on a strict need-to-know basis. All staff with data access undergo background screening and regular data protection training.
• Two-Factor Authentication: o786 offers and encourages two-factor authentication (2FA) on all user Accounts to prevent unauthorised access.
• Fraud Monitoring: Automated systems continuously monitor for unusual account activity, suspicious login attempts, and abnormal transaction patterns.
• Penetration Testing: The o786 Platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities.
• Data Breach Response: o786 maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, o786 will notify you and the relevant supervisory authority within the timeframes required by applicable law.

o786 operates a strict 21+ only policy. The Platform is not directed at, and does not knowingly collect personal data from, any individual under the age of 21.

If o786 becomes aware that personal data has been collected from a person under the age of 21, that Account will be immediately suspended, all data held in connection with that Account will be securely deleted to the extent permitted by applicable regulatory obligations, and any winnings will be forfeited in accordance with the o786 Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an o786 Account, please contact the o786 support team immediately via Live Chat or email so that the Account can be investigated and appropriate action taken without delay.

o786 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we process your data or reduce your privacy rights — o786 will provide advance notice via email to your registered address or through an in-platform notification, prior to the changes taking effect.

The effective date at the top of this Policy reflects the date of the most recent revision. Minor updates, such as corrections to wording or clarifications that do not affect the substance of our data practices, may be made without specific notification.

Your continued use of the o786 Platform following any update to this Policy constitutes your acknowledgment of the revised terms. o786 recommends reviewing this Policy periodically — at minimum once every three months — to stay informed of how we handle your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way o786 handles your personal data, please reach out to the o786 data support team through the following channels:

• Live Chat: Available 24/7 in Urdu and English via the o786 Platform — the fastest way to reach us for urgent data matters.
• Email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Request" for data-related enquiries.

o786 aims to acknowledge all privacy-related enquiries within one (1) business day and to provide a substantive response within 30 calendar days of receiving a valid request.